PESTLE: What Business Analysts Need to Know

PESTLE adds yet another entry to the ever-expanding glossary of Business Analysis acronyms—but to be honest, it’s one of my favorites. In case you haven’t heard the term thrown around by the IIBA, PESTLE is the catchier incarnation of “political, economic, sociological, technological, legal, and environmental factors.” PESTLE has a better ring to it, that’s for sure. And I’m an advocate for this approach to business analysis training, because it encompasses a comprehensive transformation for your stakeholders. Here’s my letter-by-letter take on this discipline, and how you can apply it to your own work. (Not to mention, this knowledge looks […]


5 BA Hacks That Increase Productivity

When it comes to your success as a business analyst, “getting things done”is your main objective. It’s up to you to provide transformative solutions for all your clients, and to do that, you’ve got to increase your productivity. With all the goings-on, sometimes ramping up your productivity level is difficult. You’ll find yourself inundated with an ever-growing to-do list. It all seems like an unclimbable mountain. You need a lifetime of BA experience to get through everything you need to do… But with these 5 BA hacks you can increase your productivity, satisfy your clients, and accelerate your career. Identify […]


Developing Training Material as a BA

When a company grows, new hires are the biggest part of the process. When you develop training material as a BA, how do you set the foundation for high production, employee retention, and overall client success? When you develop training material, it’s as though you’re setting the tone for the future. You’re making an impact—for good or for ill—in future employees’ lives. Needless to say, it’s a huge responsibility. But many IIBA-endorsed courses, don’t tackle training material development. And if you haven’t figured it out yet, it’s important to be prepared for everything you’ll experience as a business analyst. Know […]


The BA Solution: Technology is Not Always the Answer

As a business analyst, you are a bridge between an organization’s problems and technological solutions—this according to the IIBA. But does the solution always rely on technology? Sometimes you have to think outside of the box. My point: a new software upgrade won’t fix every problem in an industry. But so often, as business analysts, we are expected to fix everything with a few mouse clicks – and that’s not always how it works. This is your mantra: you are the bridge between a problem and a solution. You’re the gatekeeper, the way out, and you help your clients become […]


How to Conduct Elicitation

Elicitation is simply meeting with clients and stakeholder(s) to gather information regarding their business needs. It’s a simple fact-finding mission, nothing more. Many BAs try to complicate this, so don’t fall into that trap. No matter whether you’re observing, prototyping, or interviewing, elicitation takes place in three main ways. The first can be an actual event, such as brainstorming, focus groups, or requirements workshops. Secondly, elicitation is performed on the group, such as document analysis, or the elicitation may be distributed, as in the case of surveys and questionnaires. According to BABOK®, pages 56-59, the BA needs several items to […]


Books to Help Your BA Career Flourish

When you need some in-depth training in a particular area, look no further than our ebooks. We have several on many different topics, including project plans, data modeling, vision documents, and eliciting requirements. We’ve chosen four to highlight below. Project Plan Task for Business and Quality Analysts   This book, with descriptions of over 30 tasks that all BAs should include in their project plans, is perfect for everyone, from aspiring BA to the expert. Whether you’re a Business Analyst or a Software Tester (or somewhere in between), this book will help you learn more about the project planning required in […]


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