Posted by tac_admin, March 4, 2015

Underlying Competencies: What the IIBA Wants from You

Office Politics: A Rise to the TopUnderlying competencies. According to our friends at the IIBA, underlying competencies represent the recipe for the most successful business analysts. These skillsets that constitute a driven and transformation-providing BA fall under 3 categories: coaching, facilitation, and decision analysis.

If you’ve been in the business analysis game for some time, there’s no question that you’ve heard those 3 terms. But how can you apply them to your career, so you earn a higher income and achieve a senior BA position?

I’ll tell you.

Coaching: It’s up to you to guide your stakeholders toward the transformation you’ve designed.

Facilitation: Leadership is the make-or-break factor in successful projects. If you don’t facilitate the transition from problem to solution, then the client will miss out on the benefits.

Decision Analysis: Ah, good ol’ critical thinking. After you make a decision, it’s paramount to weigh the pros and cons—and this counts in terms of finances, employee satisfaction, end user satisfaction, and personal stakes held by everyone involved.

Of course, this is business analysis we’re talking about here, so you better believe that the ins-and-outs of underlying competencies stretch a bit further than only 3 categories.

Here are 6 areas where you’ll need solid underlying competencies in order to do a more-than-effective job.

  1. Problem solving: The first step is to identify the problems that cause your stakeholders distress. After that, it’s up to you to make an assessment of the solutions that are currently in place. This requires a great deal of analytical thinking, so that you don’t miss any invisible problems. When there’s even a small hole in the boat, it’s not going to sail.
  2. Learn the business: It’s important to have a full grasp of the overall environment. Know the principles and purposes, which are foundational in the positive changes you implement.
  3. Identify and analyze behavioral elements: It’s up to you to establish and nurture relationships with stakeholders. In this way, you understand their qualities, desires, work ethic, and professional goals. Always, always, always factor these elements into your projects.
  4. Communication skills are paramount: When you elicit requirements, it means that you address the very specific objectives in the project. To do that, communication is key.
  5. Skillful interaction: It’s more than common to have many people on a project—a multitude of partners, stakeholders, and employees. That means that every move you make must be made known and explained in a fluid method. If someone is left in the dark, it’s a loose end that could hinder project success.
  6. Application of software: New software means new learning, and you’ll be the great facilitator. Know this about software previous to its application.

Ready to Become a BA Who’s Seen It All and Done It All?

Join Me LIVE for My Upcoming, IIBA-Endorsed Course.


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