Posted by tac_admin, November 11, 2011

Communication Skills are Key for Business Analysts and Software Testers

Communication Skills are absolutely necessary to be successful as both a business requirements analyst and a software tester.

BAs will:

  • Act as liaison between the SME and the technical team
  • Work closely with the project manager
  • Conduct informal and formal requirements reviews
  • Present requirements for approval

Testers will:

  • Act as liaison between the SME and the development team during the testing phase.
  • Work closely with the project manager
  • Conduct informal and formal testing status meetings with the technical team and the SMEs
  • Present testing documentation for approval

Essential skills needed:

  • Run effective meetings
  • Conduct formal and informal presentations
  • Write clear emails, memos, and status reports
  • Conduct comprehensive requirements and test reviews
  • Write review summaries

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