Posted by tac_admin, November 3, 2011

Business Requirements Analysis Tasks and Skills

Some of the tasks a BA performs:

  • Get a clear picture of current pain points
  • Identify business needs
  • Understand requirements for compliance with legislation
  • Outline high-level view of the required capabilities in the “to be” solution
  • Effectively re-use the existing components within business and IT environments
  • Interview stakeholders to determine the current procedures and required improvements
  • Communicate effectively with different people
  • Understand various business functions, processes and services
  • Gather requirements, idenfity assumptions and constraints
  • Organize and manage requirements
  • Present information in an accessible way
  • Maintain stakeholder engagement
  • Assist testing team with test script creation and completing testing

What are the skills that are necessary to perform these tasks?

  • Analytic thinking and problem solving
  • Behavioural characteristics (such as personal organization)
  • Business knowledge
  • Communication skills
  • Interaction skills
  • Knowledge of software tools
  • Testing skills

The BA deals with business process owners, business partners, business users, solution architects, project managers, change managers, software developers, testers and vendors to get the solution in place, validate it and ensure that the solution delivers value to the business.When working on software components of a solution, an understanding of the software development lifecycle (SDLC) helps communicate with software developers and testers.

It is also important to understand how to engage business stakeholders throughout the course of the project.

A business analyst would be seriously hampered without this knowledge, and this is why my Mastering Business Analysis IIBA endorsed course includes sections on all these topics with information that is relevant to business analysts:

  • Eliciting requirements
  • General skills, such as effective listening
  • Documenting requirements and use cases
  • Stakeholder engagement
  • Business process models (current and to-be functionality)
  • Software development lifecycle
  • Key skills of test analysts
  • Validating requirements
  • Creating test plans and test scripts
  • Performing testing
  • Reporting testing status and defect status

Click here for a complete list of the subjects covered in this Essential Skills program.


One response to “Business Requirements Analysis Tasks and Skills”

  1. […] Memory, decision-making, and organization are some of your most important skills as a business analyst. […]

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