Photo credit: Baltic Development Forum
As a business analyst, no matter where you are in your career, you want to satisfy all stakeholders and meet all requirements.
That’s the one true path to get to a higher level in your career.
The problem: that’s easier said than done, right?
When your stakeholders don’t agree on a requirement, your job gets a little trickier. Luckily, after many years, I’ve learned how you can meet all your requirements and satisfy all your stakeholders.
Check out these guidelines that help you get the clarity needed to create sustainable solutions.
Cancel out conflicting requirements.
What if two stakeholders don’t agree on what constitutes a solid requirement? In short, you run into trouble. There are often disagreements with methodologies. Make a point to explain requirements thoroughly, not only in what will be delivered, but also in how it will be delivered.
Create a bulletproof business requirements document.
Your BRD is the commandments of your requirements, so make a point to form a solid representation of the facts. In doing so, you will have something to fall back on in case disagreements occur down the line.
Amend your requirements upon discovering new information.
It sounds counterintuitive to BRD protocol, but know that nothing is set in stone. It only makes sense to stop and re-evaluate so that, in the end, you save time and hassle, and form a more whole solution at the end of the project.
Master communication skills (including body language).
Your communication skills—especially your body language—assert your authority. Since you need your stakeholders to see you as the quintessential expert, it’s important to have a good presence during requirements meetings and when you communicate across departments.
Develop preliminary requirements elicitation skills, so you don’t have to backtrack.
Requirements elicitation is make-or-break. When you learn this skill, you become wholly valuable in your field.