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BA Agility & Adaptability: It’s All About Trust

Transitioning to Agile can be scary…but you can do it! As a BA, when you first join an Agile team, there may be an element of fear associated with letting go of familiar, traditional BA processes and activities. This usually stems from a ‘fish out of water’ feeling, or as some put it – ‘working without a net’. It’s hard to let go of 72-page BRDs, FSDs and multi-tabbed spreadsheets containing everything we think we need to know about a project. Without these artifacts, it can feel as though we’re on a steep staircase that has no banister, or riding […]


Are You Committed to CPD?

You probably won’t see it listed as a requirement in a job description. It’s also not likely to show up as a trait of strength on your résumé – but on both counts, it should. What is CPD? CPD is Continual Professional Development. Without it, the best resumes are nothing more than a laundry list of experience doing this or doing that. While experience is good, and for the most part is responsible for getting us from point A to point B, it inherently implies ‘the past’. Continual Professional Development suggests furtherance, persistence, and maintenance. Commitment to CPD is a […]


What Makes a BA a Senior Business Analyst?

What Makes a BA a Senior Business Analyst? The journey to becoming a business analyst is different for everyone. There is no single education, experience, or career route that says “ok, now you are ready to be a business analyst”. There are traits that separate a junior BA, from a mid-level BA, from a senior BA. There comes a point in their career that the senior BA exhibits confidence, understanding of context, and critical thinking that separates them from junior and mid-level BAs. These traits are what separates a BA that ‘gets it’ from someone that needs direction in order to get it. A business analyst that is able to confidently make […]


Use Mirroring to Connect With Others

Mirroring is a technique we cover in our IIBA endorsed Mastering Business Analysis with Waterfall and Agile Methods course. In the training course we’re talking about mirroring the words of the other person, but Sue Shellenbarger tells us in the below article that we should also mirror their gestures and even their posture – and that we’re probably already doing it without even realizing it. What are your thoughts on this? Do you think taking the mirroring technique to this level in requirements session will help you get better quality requirements? Use Mirroring to Connect With Others Adopting the same […]


Business Analyst Job Information

I love that this article from National Career Services mentions “tact, diplomacy and good negotiating skills” as something necessary for business analysts. Communication skills are hands down the most important skills in your toolbox and I think too many people are lacking in this area – and I don’t think traditional education emphasizes it enough. I think that’s one reason the IIBA is so important. The IIBA gives you access to endorsed education providers that focus on courses and training specific to business analysis skills and careers. Here’s what they had to say about the BA career: Work activities. As […]



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